Privacy Policy

Last Updated: September 4, 2026

Reach Fellowship (“Reach Fellowship,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use ReachFellowship.com and related online services, forms, registrations, and communications.

By using our website or providing information to us through our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with Reach Fellowship online. Depending on how you use our website, this information may include:

First and last name
Email address
Phone number
Mailing or physical address
City, state, and ZIP code
Information submitted through contact forms
Event registration information
Volunteer information
Prayer requests or other information you voluntarily submit
Information provided when registering children or students for Reach Fellowship events or programs
Giving or donation-related information, when applicable
Communication preferences
Other information you voluntarily provide to us

We do not collect more personal information than is reasonably necessary for the purpose for which you provide it.

Automatically Collected Information

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, or other technology providers. This may include:

Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Time spent on pages
Referring website or source
General geographic information
Website interaction and usage information
Other technical or diagnostic information

This information may be used to understand how visitors use our website, maintain website security and functionality, and improve the experience we provide.

2. Cookies and Tracking Technologies

Reach Fellowship may use cookies and similar technologies to provide and improve our website.

Cookies are small text files placed on your device that help websites remember information about your visit. We may use cookies for purposes such as:

Enabling essential website functionality
Remembering preferences
Understanding website traffic and usage
Improving website performance
Measuring the effectiveness of communications or advertising
Supporting website security

Some cookies may be placed by third-party services that provide functionality, analytics, or other services for our website.

You may configure your web browser to refuse cookies or notify you when cookies are being used. Disabling cookies may affect the functionality of certain portions of our website.

3. How We Use Your Information

Reach Fellowship may use the information we collect for purposes including:

Providing and maintaining our website and online services
Responding to questions, requests, or prayer requests
Registering you for events, programs, or activities
Processing volunteer applications or serving opportunities
Communicating with you about Reach Fellowship
Sending information about upcoming events, ministries, programs, or opportunities
Sending email or text communications when you have opted in to receive them
Processing donations through our third-party giving provider
Understanding how visitors use our website
Improving our website, communications, ministries, and online services
Maintaining the security and integrity of our website
Complying with applicable laws and legal obligations
Preventing fraud, abuse, or other unauthorized activity
Fulfilling other purposes disclosed to you at the time information is collected or for which you provide consent

4. Email Communications

If you voluntarily provide your email address, Reach Fellowship may use it to communicate with you regarding:

Church news and updates
Upcoming events
Ministry opportunities
Volunteer opportunities
Resources and content
Registration or event-related information
Other communications related to Reach Fellowship

You may unsubscribe from non-essential email communications at any time by using the unsubscribe option included in the email or by contacting us.

We may continue to send certain administrative or transactional communications when reasonably necessary, such as information related to an event for which you registered.

5. SMS/Text Message Communications

If you voluntarily opt in to receive text messages from Reach Fellowship, you consent to receive SMS messages related to church communications, including event reminders, ministry updates, announcements, volunteer opportunities, and other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

Opt-Out: You may opt out of text messages at any time by replying STOP to the message you receive.

Help: You may request assistance by replying HELP to a Reach Fellowship text message.

Your consent to receive text messages is not a condition of purchasing any goods or services.

Reach Fellowship will not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

6. Children’s Privacy

Reach Fellowship values the safety and privacy of children and students who participate in our ministries.

Our website may provide links, forms, registrations, or other services that allow parents and guardians to register children and students for Reach Fellowship programs, events, and ministry activities. These services may be provided through third-party platforms, including Planning Center.

Information collected in connection with children’s ministry may include a child’s name, age or birthdate, parent or guardian contact information, emergency contact information, registration information, and other information reasonably necessary for ministry participation, communication, safety, check-in, or emergency purposes.

Reach Fellowship may use this information for legitimate ministry and administrative purposes, including:

Registering children and students for events and programs
Facilitating secure check-in and check-out
Communicating with parents and guardians
Providing appropriate care and ministry
Managing attendance
Responding to emergencies
Supporting the safety and security of children and volunteers
Managing ministry activities and records

We do not knowingly use children’s personal information for unrelated advertising or marketing purposes.

When children’s information is collected or processed through Planning Center, Planning Center processes that information on behalf of Reach Fellowship according to Reach Fellowship’s instructions. Planning Center states that churches may use its services to collect and manage information relating to children and that the church is responsible for its collection and use of that information.

Parents and legal guardians may contact Reach Fellowship to request access to, correction of, or deletion of personal information we maintain about their child, subject to applicable legal, safety, recordkeeping, and administrative requirements.

If you believe that a child’s personal information has been collected by Reach Fellowship without appropriate parental or guardian involvement, please contact us using the information in the Contact Us section below.

7. Sharing of Personal Information

Reach Fellowship does not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our website, ministries, communications, registrations, giving systems, or other church services.

These service providers may include providers that assist with:

Website hosting and management
Church management and database services, including Planning Center
Event registration
Children’s ministry registration and check-in
Email communications
SMS/text messaging
Online giving and payment processing
Analytics
Website security
Forms and surveys
Video, audio, or other website content
Other technology or administrative services

These providers may process information on our behalf and are expected to use the information only as necessary to provide their services.

We may also disclose information:

With your consent
When required by law
In response to a valid legal request
To protect the rights, property, or safety of Reach Fellowship, our users, or others
To prevent or investigate fraud, abuse, or unlawful activity
When reasonably necessary to protect the security or integrity of our website or systems

8. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties. These may include registration platforms, giving platforms, social media websites, video platforms, or other external services.

If you follow a link to a third-party website, that website’s privacy policy and terms may apply instead of this Privacy Policy.

Reach Fellowship does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policy of any third-party website or service you use.

9. Analytics and Website Measurement

Reach Fellowship may use third-party analytics services, such as Google Analytics, to understand how visitors interact with our website.

These services may collect information such as IP address, browser type, device information, pages visited, and other website usage information.

We use this information to understand website traffic, improve our website, evaluate the effectiveness of our communications, and better serve our community.

Third-party analytics providers may use cookies or similar technologies in connection with their services.

10. Donations and Financial Information

If you make a donation through our website, your donation and payment information may be processed by a third-party payment or giving provider.

Reach Fellowship does not need to receive or store your complete payment-card information when the transaction is processed through a third-party provider.

Information associated with your donation may be retained as necessary for financial reporting, accounting, legal, tax, and church administrative purposes.

Please review the privacy policy of the applicable third-party giving or payment provider for additional information about how payment information is handled.

11. Security of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we work to protect your information, we cannot guarantee its absolute security.

12. Retention of Information

Reach Fellowship retains personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The length of time information is retained may depend on the type of information, the purpose for which it was collected, legal or financial requirements, and our legitimate administrative or ministry needs.

13. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your personal information is used
Withdrawal of consent for certain communications

You may also unsubscribe from marketing or non-essential communications at any time.

To make a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

14. State Privacy Rights

Certain states provide residents with additional privacy rights regarding personal information.

Reach Fellowship does not sell personal information as that term is generally defined under applicable state privacy laws.

If you are a resident of a state that provides specific privacy rights and would like to exercise those rights, please contact us using the information below. We will evaluate and respond to your request in accordance with applicable law.

15. Changes to This Privacy Policy

Reach Fellowship may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how we protect your information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact Reach Fellowship:

Reach Fellowship
123 Middle Creek Park Ave,
Apex, North Carolina 27539
Website: ReachFellowship.com
Email: info@reachfellowship.com

Last Updated: September 4, 2026